Kel headshotKelly’s a digital marketer and community builder creating ‘customer-first’ strategies that grow brand awareness, customer loyalty and revenue. She is the founder, moderator and Community Manager of #BizHeroes, one of Twitter’s fastest-growing chats.

In her previous position as Head of Marketing for, Kelly was tasked with building customer facing organization from the ground up. Taking an “every customer counts” approach, she built community and user feedback into operations to build a customer-activated organization, continuously improve Customer Care, Marketing, Communications and Product Development and drive growth, revenue, product development, and customer satisfaction.

Prior to, Kelly has held roles spanning large account sales, customer development, and technology for fortune 500 companies and startups in retail, low-tech and high-tech industries.

Kelly is a contributor to Mack, the blog, and Social Media Today. You can learn more about what she’s up to on LinkedIn.

3 thoughts on “About Kelly

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s